Return and Refund Policy

Last Updated: 11/13/ 2025

At MomFia Design Co, every item is made to order just for you. Because of this, we do not accept returns, exchanges, or cancellations. Please review the details below to ensure your order is exactly what you want before purchasing.

No Returns or Exchanges

All apparel is custom-printed/embroidered per order, so we’re unable to accept returns or exchanges for:

• Wrong size ordered
• Change of mind
• Color preference
• Ordering the wrong item

Please double-check size charts, colors, and personalization options before placing your order.

Damaged or Defective Items

If your item arrives damaged, misprinted, or incorrect, we will replace it at no cost to you.

To request a replacement, please contact me within 72 hours of delivery with:

• Your order number
• A clear photo of the damaged or incorrect item
• A brief description of the issue

Replacements are sent immediately after review.

Sizing & Color Disclaimer

• All size charts are included in each listing—please review them carefully, as we cannot replace items due to incorrect size selection.
• Colors may vary slightly due to screen settings, garment dye batches, or differences in printer calibration.
   

Address Issues

We are not responsible for orders shipped to incorrect addresses provided by the customer. If your package is returned to sender, the buyer is responsible for the cost of reshipping.

Lost or Stolen Packages

Once an order is marked as delivered by the carrier, responsibility transfers to the customer. If your package is lost or stolen, please contact your local USPS.

Order Cancellation

Because each item begins production quickly, cancellations are only allowed within 1 hour of purchase.

We’re Here to Help

Customer happiness means everything to us. If you ever receive an order that’s not right, message us immediately — we will make it right.